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Visit NGKs Parent Company

NGK-Locke Polymer Insulators, Inc.

CUSTOMER SATISFACTION SURVEY

Company:
Customer Name:
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Primary Work Function: Engineering Quality Purchasing R&D Construction Other


Please rate the importance to you, and the level of satisfaction you have with NLPI's performance for each of the following points:

Item Evaluation Points Degree Of Importance
5 - Very Important
1 - Not so important
Degree of Satisfaction
4 - Excellent
3 - Good
2 - Fair
1 - Poor
1 Quality of Products 5 4 3 2 1 4 3 2 1
2 Cost 5 4 3 2 1 4 3 2 1
3 On-time Delivery 5 4 3 2 1 4 3 2 1
4 Sales Support 5 4 3 2 1 4 3 2 1
5 Technical Support 5 4 3 2 1 4 3 2 1
6 Packing Method 5 4 3 2 1 4 3 2 1
7 Quotation Response 5 4 3 2 1 4 3 2 1

Would you like to be contacted by a customer service representative? Sales Technical Neither


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